Run your operation on a platform you can trust
Your planners and drivers depend on Routyn every day. We host it in the EU, protect it in layers and keep your data yours.
Redundant power, cooling and infrastructure keep Routyn running when your planners and drivers need it. Maintenance is rare and announced in advance.
One support desk, around the clock, every day of the year, with automatic escalation and ITIL incident, problem and change management.
Your data never leaves the European Union. Wide Scope acts as your data processor, has a named Data Protection Officer and never uses your data for marketing.
You own your data. Export all of it through the API whenever you like, and if you leave we hand over a full export, delete your data securely and charge no exit fee.
Security in every layer
Single sign-on
Sign in with Microsoft Entra ID (OAuth2 and OpenID Connect).
Roles and MFA
Role-based access for every user, and multi-factor authentication for privileged roles.
Encrypted in transit
TLS 1.2 or later on every connection, with TLS 1.3 preferred.
Encrypted at rest
Data and backups are encrypted where they are stored.
One public entry point
A single API gateway behind a web application firewall. Internal services and databases sit on private networks.
Secrets in a vault
Credentials and keys are kept in a secrets vault, never in code.
Full audit trail
Every change to your data records who made it and when.
Secure development
A secure development life cycle, with changes released through change management and a rollback plan.
Built to keep running
Our continuity planning is aligned with ISO 22301 and ISO/IEC 27031. The data centre has fire detection and suppression, redundant power, UPS and cooling, and backups are kept in a separate location.
- Regular backups and tested restores
- Planned maintenance announced in advance
- Incident, problem and change management following ITIL
- One support desk, with automatic escalation
Where is Routyn hosted?
In the European Union, in a data centre in Lisbon, Portugal. You don’t need any servers of your own.
Is Routyn GDPR compliant?
Yes. Wide Scope acts as a data processor, has a named Data Protection Officer and never uses your data for marketing or enrichment.
What availability do you target?
We target 99.99% availability. Maintenance is rarely needed and is announced in advance.
Who owns the data?
You do. You can export all of it through the API at any time. If you leave, we provide a full export and then delete your data securely, with no exit fee.
Can several companies or countries share one account?
Yes. Each entity gets its own workspace with its own data, rules and users, fully separated, under one central view.
Questions from your IT team?
We’ll walk them through our security architecture and answer their questionnaire.